Patient Information
What to Expect at a Veterinary Appointment
Our goal is to make you and your pet feel welcome and comfortable from the moment you step into our animal hospital. Below is a little about what to expect at your dog or cat's first appointment with us.
1. Get Settled
Please arrive approximately 10 minutes early to fill out our New Patient Form. To save time, you may want to complete the New Patient Form online in advance.
2. Meet Your Veterinarian
Your veterinarian will review your pet's history and discuss their issues. You can ask the veterinarian questions, and they'll dedicate time to answering them.
3. Exam, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment.
After your visit, we will create a detailed report of our diagnosis and your pet's treatment plan. We will keep this information on hand for whenever you need it.
Our Pet Care Philosophy
At Madeira Park Veterinary Hospital, we believe that trust is earned and that every cat and dog deserves a safe and loving experience at the veterinarian. We prioritize making each patient feel at home by giving them care and attention and making each client feel heard by listening to their concerns and answering their questions.
We want you and your pet to leave our office feeling great about your experience and looking forward to seeing us again.
Veterinary Care for Pets on Boats
We are proud to help the boating community access the veterinary services they need. We are just a short walk from the docks. To book an examination for your pet or pick up prescription pet foods, please give us a call or drop by to speak to one of our staff.
Hospital FAQs
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, debit, Visa, and MasterCard.
- Are there payment plans available for my pet’s care?
We are proud to offer Petcard as a financing option. They offer an easy application process that will give you results in minutes.
- Should I call ahead to book an appointment?
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.
If your pet needs emergency care during our regular business hours, please contact us right away.
- What types of animals do you treat?
We take care of domestic cats and dogs of all breeds and ages.
- Where can I purchase my pet's prescription and food?
We encourage all of our clients to stop by, say hi and grab any foods or medications their pets require right here from our hospital.
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.