Emergency Veterinary Services
After-Hours Emergency Care
Contact Eagle Ridge Veterinary Hospital
Monday to Friday: 08:30 am -05:30 pm
Saturday: 09:00 am - 05:00 pm
Call: (604) 885-5158
Steps to Take In A Pet Emergency
If your pet is experiencing any symptoms or behaviours that you are concerned about, follow the steps below.
- Assess the Situation - Take a look at your pet to see if you can detect any injuries, such as a broken bone or bleeding. Note their behaviour and any symptoms to share with the veterinarian.
- Call Ahead - Call us right away during our regular office hours. After hours, contact the emergency animal hospital listed above to let them know you are on the way.
- Follow Instructions Provided - During the call you may be provided with instructions to help you apply first aid or make your pet as comfortable as possible while you travel to the animal hospital.
- Bring Your Pet In For Care - Carefully transfer your pet to a vehicle and make your way to the animal hospital.
Emergency FAQs
Read through our most frequently asked questions below to learn more about bringing your pet in for an emergency appointment at Madeira Park Veterinary Hospital.
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When is your clinic open?
Our regular business hours are:
- Monday:09:00 am - 05:00 pm
- Tuesday:Closed
- Wednesday:09:00 am - 05:00 pm
- Thursday:09:00 am - 05:00 pm
- Friday:09:00 am - 05:00 pm
- Saturday:Closed
- Sunday:Closed
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What situations require emergency veterinary care?
We understand that it can be challenging to know when emergency care is required for your pet. Below are some examples of situations that may require emergency veterinary care.
- Severe bleeding or bleeding that doesn't stop
- Obvious signs of pain or extreme anxiety
- Choking, difficulty breathing, or continuous coughing/gagging
- Fractured bones or severe lameness
- Seizures and/or staggering
- Bleeding from nose, mouth, rectum, or blood in the urine
- Inability to urinate or pass feces, or pain associated with urinating or passing feces
- Severe vomiting or diarrhea; two or more episodes in 24-hours
- Injuries to the eye(s)
- Your pet has ingested something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
- Heat stress or heatstroke
- Refusal to drink for 24 hours or more
- Unconsciousness
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How long will we have to wait to see the vet?
Our Madeira Park animal hospital operates in a similar way to a human doctor's office – it can be unpredictable and you may have to wait.
It simply isn't possible for our team to predict what cases we will see and when they will arrive. We respectfully ask that you call ahead to find out whether we are able to provide emergency care for your pet.
If we are unable to fit an emergency appointment into our veterinarian's schedule, we recommend that you visit the 24/7 animal emergency hospital detailed above.
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What happens if my pet needs to stay in the hospital?
Some veterinary emergencies require intensive overnight care. At Madeira Park Veterinary Hospital, we may be able to provide overnight care for your dog or cat, but if that's not possible we will help you arrange for appropriate overnight veterinary hospitalization.
Your pet's well-being is our top priority.
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What types of animals do you treat?
Our veterinarians are primarily experienced with cats and dogs, but will see other small animals, such as birds and rodents, in serious situations. Please call ahead to find out if we are able to care for your sick or injured pet.